111 & 999

If you have an urgent medical problem when the surgery is closed, ring 111. If you telephone the surgery when we are closed, you will be transferred to the 111 service – and if you don’t wish to proceed, replace the receiver.

If you have a life threatening medical emergency then call 999.

Use the right service

NHS Symptom Checker | Use the Right Service

If you’re not sure what condition you have, or how severe it is, you can use the NHS 111 symptom checker. The checker will:

  1. Answer questions about your main symptom.
  2. Help you find out when and where to get help.
  3. Arrange for you to be contacted by a nurse, if needed.

To use the checker, click here: https://111.nhs.uk/

Leek Moorlands Hospital – Minor Injuries Unit
Ashbourne Road
Leek ST13 5BQ
Open 9am – 5pm every day (including bank holidays). Last admission to the unit is 4.30pm.
Tel Number 0300 123 1894


The Haywood NHS walk in centre,
High Lane
Burslem ST6 7AG
Open 7am – 9.30pm every day (including bank holidays)
Tel Number 01782 673500


Midway Medical Walk In
Morston House
The Midway
Newcastle-under-Lyme
ST5 1QG
Open 8am – 8pm every day (including bank holidays)
Phone: 01782 663757

As a Walk in patient you will be able to consult with a doctor or nurse practitioner. They can advice about stopping smoking, dealing with vaccinations, health screenings and sexual health. They will also be providing health promotion clinics run by their Practice Nursing team, by appointment. GP and Nurse Practitioner consultations Contraception and sexual health, Pre-conceptual counselling Holiday vaccinations and travel health, Practice Nurse led services, Blood testing, Asthma, Diabetes, Cardiac: stroke/ chronic heart disease, Flu vaccinations, Wound care, Smoking cessation, Cervical screening, Lifestyle advice, Ear syringing.