All requests to see, or speak to, a GP or Nurse Practitioner are to be made by completing the online triage form, which can be accessed here https://florey.accurx.com/p/M83071.
Any patient who does not have access to the internet or has difficulty will be able to contact our reception team who will complete the form on the patient’s behalf. Patients will also be able to use the online form to make enquiries about blood test results, chase referrals and other related issues to save them having to telephone the practice.
Further information about the Online Triage service can be found here Online Triage Page.
In line with the NHS England directive, we now have the facility for patients to book appointments, request prescriptions and access patients summary medical information on line via Egton Medical Information Systems, now known as “Patient Access”.
If you are not already registered to use the online services, download the Patient Online Registration Form, complete it electronically and return via e-mail to NSTCCG.ParkMedical@nhs.net. When we have received your completed Online Registration Form, a member of the Reception Team will contact you within two working days to complete the process. This will involve a video call, so you are able to show the Receptionist your photographic ID, for instance, your passport. If you are unable to do a video call, we can arrange a convenient time for you to attend the Practice.
Alternatively, you can follow the Patient Access link below where you will be given the choice to log in or to register. Once you have registered and been given your own personal Access ID Number, you will need to contact our Reception Team to complete the registration process. This process can be completed via video call, or we can arrange a convenient time for you to attend the Practice. When you have done this, follow the link again and this time choose the ‘log in’ option using the ID number and password that you have created.
For more information on how to make best use of this online system and some precautions that you should consider, take a look at this Patient Online Leaflet or use this link to the NHS website. You may be asked if you have read it when you apply for access.
For those of you who are already used to using this system, you may notice some improvements to the pages you are used to. The front ‘logon’ page now has access to many frequently asked questions of how to use this system and detailed information on the changes such as what the ‘status’ of ordered prescription items mean.