Telephone Advice

You can book a telephone consultation with a doctor or a nurse practitioner. These will be at an agreed time on the telephone number you have given.
There is also a list of useful contact numbers to be found by following this link – Useful Numbers.

Test Results can be obtained in person or over the telephone between 11am and 2pm. Please note results can only be given to the patient or the patient’s guardian if the patient is a minor. The telephone number for this service is 01538 399152.

Please ring before 10:30am to request a home visit. Home visits are for those who are housebound or too ill to come to surgery. All home visits will be triaged by our Nurse Practitioner team, and may be conducted by a Doctor, Nurse Practitioner or Practice Matron dependent on your illness. Whenever possible we prefer to see you at the surgery. If you do not feel well enough to sit in the waiting room we can make alternative arrangements.

If you are new to the area and require to register at our Practice with one of our GPs please come into the Practice and ask at our Reception Desk. This is best done in the afternoon to ensure the admin staff have more time to go through things with you. They tend to be very busy in the mornings. If you have a medical card, please bring this with you. If your PC has a suitable spreadsheet program, why not save time by downloading the registration form and fill it in before you come.

Following your registration you will be required to have a new patient check to enable your registration to be complete. An appointment will be offered with our Health Care Support Worker. You will also be given a new patient Information Pack.