News

Friends and Family Test Data December 2025

97% of patients who responded to the Friends and Family Test in December 2025 rated their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office.com/r/XehywXAe23


Published on 8th Jan 2026

Friends and Family Test Data November 2025

96% of patients who responded to the Friends and Family Test in November 2025 rated their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office.com/r/XehywXAe23


Published on 1st Dec 2025

Friends and Family Test Data October 2025

97% of patients who responded to the Friends and Family Test in October 2025 rated their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office.com/r/XehywXAe23


Published on 1st Dec 2025

Car Park Update

We’ve noticed that more and more people are using the surgery car park when they are not visiting the Doctor’s Surgery or the Pharmacy. Unfortunately, this means that some of our patients — including those with serious illnesses, mobility difficulties, or urgent needs — are unable to find a space when they need it most.
 
Please remember:
  • The car park is only for patients attending the Doctor’s Surgery or Pharmacy
  • It is not for Dentist Parking or General Use
  • When patients can’t park and have to search elsewhere, it often leads to delays in arriving for GP appointments — which has a knock-on effect for the whole clinic.
  • By keeping these spaces free, you are helping those who rely on being able to park close by to access essential care and medicines, and you’re also helping us keep appointment times running smoothly.
Thank you for your kindness and understanding — it really does make a difference.

Published on 21st Oct 2025

Friends and Family Test Data September 2025

95% of patients who responded to the Friends and Family Test in September 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office.com/r/XehywXAe23


Published on 15th Oct 2025

Friends and Family Test Data August 2025

96% of patients who responded to the Friends and Family Test in August 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office.com/r/XehywXAe23


Published on 11th Sep 2025

Friends and Family Test Data July 2025

96% of patients who responded to the Friends and Family Test in July 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.off


Published on 5th Aug 2025

Friends and Family Test Data June 2025

98% of patients who responded to the Friends and Family Test in June 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.off


Published on 1st Jul 2025

Mounjaro (tirzepatide) Update

From 23 June 2025, following approval by NICE, tirzepatide (Mounjaro®) will be available in the NHS for eligible patients who meet the strict, nationally-set, criteria.

The current criteria is that patients are those with a BMI of 40 or higher, and with four or more of the qualifying comorbidities (hypertension, dyslipidaemia, obstructive sleep apnoea, cardiovascular disease and type 2 diabetes) will be eligible for assessment to identify their suitability for Mounjaro. Anyone not meeting these criteria will not be eligible for assessment in the first year of the drug being available.

Please do not contact your GP; if you are eligible to be assessed you will be contacted over the coming months and invited to attend an appointment for assessment. Those with the greatest clinical need will be contacted first.

For more information about alternative local weight management services, visit the ICS website – Local Weight Management services – Staffordshire and Stoke-on-Trent, ICS .


Published on 24th Jun 2025

Friends & Family Test Data – April & May 2025

97% of patients who responded to the Friends and Family Test in April & May 2025 rated their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.off


Published on 3rd Jun 2025

Weight-management services update - Mounjaro

We are receiving a significant number of enquiries about the availability of the Mounjaro weight-loss drug which has been approved by NHS England for eligible patients. NHS England has set the criteria for eligibility for the drug; this is a national policy which all NHS prescribers, such as GPs and pharmacists, are required to abide by. The criteria for weight management cannot be changed by prescribers.

Although NHS England has approved the drug, all GPs are waiting for information about how the drug will be provided to eligible patients, when, and for how long. We are also awaiting guidance about how the drug should be used by patients along with other services to support weight management, such as diet and exercise.

Current guidance is that anyone with a BMI of 40 or higher, and with four or more of the qualifying comorbidities (hypertension, dyslipidaemia, obstructive sleep apnoea, cardiovascular disease and type 2 diabetes) will be eligible for assessment to identify their suitability for Mounjaro. Anyone not meeting these criteria will not be eligible for assessment in the first year of the drug being available.

More information on local Weight Management services can be found on the ICS webpage please: Local Weight Management services – Staffordshire and Stoke-on-Trent, ICS


Published on 8th Apr 2025

Friends and Family Test Data – March 2025

98% of patients who responded to the Friends and Family Test in March 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.off


Published on 1st Apr 2025

Friends and Family Test Data - February 2025

95% of patients who responded to the Friends and Family Test in February 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office


Published on 11th Mar 2025

Friends and Family Test Data - January 2025

96% of patients who responded to the Friends and Family Test in January 2025 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office


Published on 4th Feb 2025

Friends and Family Test Data - December 2024

96% of patients who responded to the Friends and Family Test in December 2024 rate their experience of our service as good or very good. We will be reviewing all comments to see where we can improve.

We welcome patient feedback to tell us what we are doing right and what we can improve. If you would like to provide feedback, please follow this link https://forms.office


Published on 7th Jan 2025

Page last reviewed: 20 January 2026
Page created: 19 January 2026