All consultations are by appointment and can be made in person, by telephone (01538 399152) or Online.

Urgent appointments

All urgent requests will be triaged by our Nurse Practitioner team, who will then refer you to the appropriate person for either telephone or face to face consultation.

Nurse Practitioner Appointments

There is a nurse practitioner available every day, morning, lunch and afternoon who can deal with all minor ailments (via appointment only).

Disabled Access

All clinical rooms in our Practice are readily accessible to patients in wheelchairs and the patients’ toilets are designed to accommodate those with disabilities. Please ask for any assistance you may need.


Repeat prescriptions can be ordered by:

  • Dropping in to the Practice and speaking to a receptionist;
  • By asking a Pharmacy to order and collect for you;
  • By posting in with a SAE for posting back out;
  • By using our Internet facility – please see reception for your log in details.

Please bring with you your passport, driving licence or any other form of photographic ID.

To order your repeat prescription online, visit Order Online.

Repeat Prescriptions

For repeat prescriptions, please allow 48 hours before collection:

Request before 5pm Monday
Ready Wednesday after 4pm
Request before 5pm Tuesday
Ready Thursday after 4pm
Request before 5pm Wednesday
Ready Friday after 4pm
Request before 5pm Thursday
Ready Monday after 4pm
Request before 5pm Friday
Ready Tuesday after 4pm

Please remember we will do our best to help, but try and order your prescriptions in plenty of time!

The Electronic Prescription Service is here.

From December 10th, 2014 things have changed in the way that your prescriptions are handled. If you choose to nominate a pharmacy of your choice, your prescription can be sent directly to them electronically saving you a visit to the practice to collect it. Ask at our reception or in your normal pharmacy for details and a nomination form.